Your privacy is not merely a legal obligation for oadbrokes — it is a responsibility we take seriously. Find out exactly how your data is managed, protected, and controlled.
Oadbrokes values the privacy of every user who trusts our platform. This Privacy Policy is written to explain clearly and in plain language — not in convoluted legal terms — how we manage your personal data from the moment you register until you stop using our services.
As an online betting platform operating for users in Malaysia, oadbrokes complies with the requirements of the Personal Data Protection Act 2010 (PDPA) Malaysia. This means we may not collect, process, or disclose your personal data except under circumstances permitted by law or with your explicit consent.
We understand that not everyone enjoys reading lengthy documents like this. That is why we strive to present each section clearly and concisely. If any part is unclear, the oadbrokes support team is ready to help.
Oadbrokes collects personal data in several different circumstances. Below is a summary of the types of data we retain and the reasons why:
The data we collect falls into two main categories: data you provide directly when registering or using the platform, and data collected automatically through tracking technologies such as cookies and server logs. Both types of data are essential for ensuring account security and a better user experience.
Oadbrokes uses your personal data for the following purposes, all of which are directly related to delivering a safe and high-quality platform experience:
Oadbrokes does not sell, rent, or trade users' personal data to any third party for commercial purposes. This is a core principle that has remained unchanged since oadbrokes was established.
However, there are limited circumstances in which data may be shared with carefully selected third parties:
All third parties that receive your data through oadbrokes are required to adhere to data protection standards equally as stringent as our own policies.
Oadbrokes continually invests in security infrastructure to ensure your personal and financial data remains protected at all times. The technical and organisational security measures we employ include:
The oadbrokes platform uses cookies and similar tracking technologies to enhance user experience and ensure the platform functions correctly. Below are the types of cookies we use:
You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect the overall functionality of the oadbrokes platform.
Oadbrokes retains users' personal data only for as long as necessary to fulfil the purposes stated in this policy or as required by Malaysian law.
Once the relevant retention period has ended, data will be securely deleted using methods that ensure it cannot be recovered.
Under Malaysia's Personal Data Protection Act 2010 and oadbrokes' own policies, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 working days in accordance with PDPA provisions.
If you find that the data we hold is inaccurate or outdated, you may request a correction at any time through your account settings or customer support.
For data processing that relies on your consent (such as marketing communications), you may withdraw that consent at any time without affecting your use of the platform.
You may object to the processing of your data for specific purposes such as marketing profiling. Objections will be considered in accordance with applicable laws.
Under certain circumstances, you may request that we delete your personal data — except for data that must be retained for legal compliance or valid regulatory requirements.
If you believe your privacy rights have been violated, you have the right to lodge a complaint with oadbrokes directly or with the Department of Personal Data Protection Malaysia.
Oadbrokes is a platform that not designed for anyone under 18 years of age. We do not intentionally collect personal data from individuals below that age.
If oadbrokes discovers that data belonging to a minor has been collected without valid parental or guardian consent, we will take immediate steps to delete that data and close the account in question.
Oadbrokes reserves the right to update or amend this Privacy Policy from time to time in line with changes in law, technology, or our operational practices. You will be notified of any significant amendments via:
Continued use of the oadbrokes platform after the effective date of any amendment is considered your acceptance of the updated policy. We encourage you to review this page periodically.
For any enquiries, concerns, or requests relating to your privacy and personal data at oadbrokes, you can reach us through the following channels:
All privacy-related enquiries are handled by the responsible oadbrokes Privacy Officer and will be responded to within 3 business days. For formal data access or correction requests, the processing period is 21 business days in accordance with Malaysia's PDPA provisions.
If you are not satisfied with oadbrokes' response to a privacy complaint, you have the right to refer the matter to the Department of Personal Data Protection, Ministry of Digital Malaysia.
Not just words — these are the concrete steps oadbrokes takes every day to protect your information.
All sensitive data is protected by 256-bit SSL encryption — the same standard used by major financial institutions and banks. Your information remains unreadable even if intercepted in transit.
Oadbrokes has never sold and will never sell users' personal data to advertisers, data brokers, or any third party for commercial gain. Your information is not a commodity to us.
Through your oadbrokes account settings, you can manage communication preferences, download your data, and request deletion — all self-serve with no long wait times.
All data management practices at oadbrokes comply with Malaysia's Personal Data Protection Act 2010. We conduct regular compliance audits to ensure we consistently meet the latest requirements.
In the event of any security incident involving user data, oadbrokes is committed to notifying affected users within 72 hours and taking immediate remedial action.
Oadbrokes only collects data that is truly necessary. We do not retain excessive information and continuously review what we hold to ensure it remains relevant and required.
With a transparent privacy policy and a robust security framework, oadbrokes ensures you can focus on your gaming experience without worrying about data safety.